Cancellations, Refunds & Exchanges:
If you are unhappy with your purchase you have 365 days to choose to return your products for a refund. If your order has shipped, you (the buyer) will be responsible for the return shipping charges plus a 15% restocking fee. Refunds will only be issued to the original credit card that you use when placing your order.
If you would like to exchange your purchase for something different, a 15% restocking fee may occur and depends upon the details of your exchange.
If you would like to process a refund, please email Info@motherloderoofracks.com for more information. In most cases, we will need to create a return ID for you to receive your refund.
Do not send packages to our address.